What is Visual Verification?
Visual Verification involves a Monitoring Centre operator verifying the authenticity of an alarm, by remotely viewing a site’s live CCTV video feed, thereby adding an extra layer of security to your business, home and assets.
How does Visual Verification work?
When an alarm event from your business or home is received at our Monitoring Centre, a professional operator is able to remotely connect to your CCTV system and view all cameras onsite.
The operator is able to assess what is happening in real time and contact relevant emergency services based on the type of event that is taking place.
Confirmation by Visual Verification provides faster response times by emergency personnel. When an alarm event is visually confirmed, this allows the attendance to be prioritised, this is only made possible through Visual Verification.
The operator can also escalate the event to the appropriate key holders or security guards, based on the agreed instructions from the site owner.
All video viewed is recorded and stored for future reference. The video can also be forwarded onto an approved party for immediate review.
Where can Visual Verification be used?
Visual Verification can be used in any number of practical applications and locations such as:
- Government buildings and facilities
- Commercial buildings and sites
- Educational facilities and campuses
- Retail shopping centers or individual retail stores
- Remote sites, not easily assessable to in-person inspection
- Residential homes
Visual Verification Advantages
Manage False Alarms
Avoid costly attendances by mobile security guards; our 24/7 Security Monitoring Centre can view and verify triggered alarms remotely.
Live confirmation on event status
View in real time what is happening to trigger the alarm.
Effective Police engagement
Alarms verified by our monitoring professionals can help increase the likelihood that police will prioritise the event for faster response.
Help prevent business losses
Reduce the chances of damage to property and improve the possibility of recovering stolen items.
Apprehension of suspects
Fast operator response time and police prioritisation provide the best possible chance to prevent the crime and apprehend the suspects
Reduced costs
Reduce the costs of unwarranted guard attendances for both commercial and residential premises.
Contact us now to find out how Visual Verification can help protect your home or business.
Watch
Channel 9 News report about our Monitoring Centre's Visual Verification solution